Tourism and hospitality

AI across the guest lifecycle.

Nexa builds guest-facing and operational AI for resorts, villa and rental operators, cruise and excursion businesses, and tour operators.

Front office

Customer-facing systems

Systems guests use before, during, and after a stay.

Caribbean tourism runs on reservations, guest messages, and identity documents arriving across channels and time zones. Nexa builds the systems that handle them in the guest's language and write the result into the property or reservation system.

Systems

  • Multilingual guest assistants on web and messaging channels
  • Booking, check-in, and rental agreement flows
  • Identity and driver's licence capture
  • Excursion and upsell recommendations
Back office

Internal systems

AI inside operations, connected to the systems already in place.

Integration

Systems Nexa connects

Each build writes to the systems the operation already runs.

Nexa builds against these systems through their APIs, exports, or databases, so every record stays in the system of record.

Systems of record

  • Property management systems
  • Channel managers and booking engines
  • Point-of-sale and payment systems
  • Accounting and payroll systems
Product

OmniVision across properties

Camera estates across properties, marinas, and parking.

OmniVision indexes the cameras a property already owns. Security and operations teams search footage by description, receive alerts written as sentences, and export signed clips for incident review.

View OmniVision

Applications

  • After-hours access to back-of-house areas
  • Vehicle counts at gates and parking
  • Lost property located by description
  • Signed clips for insurers
Starting point

Where an engagement starts

Every sector engagement begins the same way.

Contact

Start with a scoping call

Send a short description of the operation and the problem. A 30-minute scoping call follows.